

Katie Brady
Practice Operations Manager
With 27 years of experience in healthcare, Katie brings a wealth of knowledge, leadership, and compassion to her role as Practice Operations Manager. She earned her Medical Assistant certification in 2000 and later obtained her degree in Business Administration and Management in 2015. Since then, she has focused on practice and operations management, combining her clinical foundation with a passion for creating efficient, supportive, and patient-centered healthcare experiences.
At the heart of Katie’s work is a simple belief: everyone deserves to feel informed, heard, and supported throughout their healthcare journey. She is passionate about helping others navigate their care with confidence and believes that leading with kindness, empathy, and understanding empowers both patients and team members to reach their goals and succeed.
Outside of healthcare, Katie enjoys giving back to her community through volunteering as a youth girls’ softball coach. She also previously coached at Community School of Davidson, where she had the opportunity to encourage and support young athletes. Katie is a self-published author with four books currently available, reflecting her creativity and love of storytelling.
As a proud mother of two adult daughters and grandmother of two, family holds a special place in Katie’s heart. When she isn’t working, writing, or coaching, you can often find her cheering on her favorite college football teams or watching the NFL.
Whether she’s supporting patients, encouraging a team, mentoring young athletes, or pursuing her creative passions, Katie strives to make a positive difference in the lives of others. She believes meaningful leadership begins with compassion and that a little kindness can go a long way in helping people feel empowered, valued, and successful.